Mon–Thu: 9:00am – 5:30pm | Fri: 9:00am – 4:30pm
Mon–Thu: 9:00am – 5:30pm | Fri: 9:00am – 4:30pm
There used to be a time where you would have to pop in and see us — unplug your machine and get in the car. These days, support couldn't be more simple.
For many issues we can now log in remotely and help from the comfort of your own desk or bed (we don't judge!). This is achieved through our partner ScreenConnect — a secure, trusted remote access solution.
Give us a call on 01527 832120 and describe your issue. We'll give you a unique support code to enter on our ScreenConnect page.
Click the link below to navigate to our ScreenConnect partner page and enter the code we give you in the box in the middle of the page.
Launch ScreenConnectWait for the small application to download and open it when complete. We are then able to connect securely to your machine and support you remotely.
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